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沃尔玛在找密探,调查沃尔玛购物的服务效率和质量!?

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刚刚收到的邮件,你们也有这种邮件吗?


貌似是说要调查服务速度,查询速度,质量等等。

Prospective Applicant,

One of  America's largest, discount department outlet is re-branding.The retail industry is a competitive world, with each retailer vying for the attention of consumers in an increasingly cluttered market. We do not want to rely on proprietary data collection processes and technology alone, we need appraisers to collect specific data about their experience and opinion when they visit this retail outlet, in a time efficient and cost effective manner.
Closed book consumer is a tool used by market research companies to measure quality of retail service or gather specific information about products and services. Your ability to pose as normal customers perform specific tasks such as purchasing a product, asking questions, registering complaints or behaving in a certain way and then providing precise feedback about your exploit .
The purpose of Mystery Shoppers is to help businesses increase sales and improve employee customer service awareness. We provide businesses with more information than other mystery shopping companies through the use of questionnaires and detailed narratives. Once we have a contract to do so, you will be directed to the company or outlet and you will be given funds to either purchase things or require services, after which you would write a comment on the staffs activities and give a detailed report of your experience.Some of the common details and information points shoppers:

The name of the store.
The date and time of the visit.
The names of the employee that attended to you.
Were you greeted friendly.
The questions asked by the employee(s)
Were you told to drop by again.
Cleanliness of store and store employees
Speed of service.

We need compliance with company standards relating to services rendered and store appearanceby employees to be up to standard. We turn the information over to the company executives so they will carry out their own duties in improving there services.
When we need someone in your area for the assignment, we'll give you a call/email and describe the project to see if you are interested.Sometimes we will arrange for a mini-interview on phone.
Fill out the resume below. On appointment for an assignment, payment will be sent to you at the address you provide us with.


First Name:
Last Name:
Street Address(No Po Box Accpeptable) :
City :
State :
Zip Code :
Cell Phone Number/Home Phone Number :
Age:
Current Occupation:
Alternate Email Address :
AVAILABILITY:
Days/Hours Available :
Monday:
Tuesday:
Wednesday:
Thursday:
Friday:
Saturday:
Sunday:
Hours Available: from _______ to ______


Through extensive background check, your information will be reviewed and processed. Immediately this is done we will give a phone call/email will be sent to let you know your placement with our company.


Task Co-ordinator
Wal- Mart Rebranding
Wal-Mart Inc

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